I was very sick and went to West Oaks Urgent Care on a Sunday afternoon. It was a very pleasant experience. I was so impressed with the friendliness, kindness and sympathy that greeted me. The Receptionist Nurse was very professional and treated me so respectful and patiently. The Doctor was quick, professional, friendly and very helpful. Also very concerned about my condition. She made sure I understood the meds that she prescribed and answered all my questions. This kind treatment and friendliness is tremendously appreciated, especially when one is very sick and helpless. Wonderful service. Thank you.